Privacy Policy
Vision Smart Dubai
At Vision Smart Dubai (visionsmartdubai.com), protecting the privacy of our visitors and clients is a top priority. This Privacy Policy explains in detail what data we collect, why we collect it, how we use it, how we protect it, and what rights you have regarding your personal data.
Definitions & Scope
In this policy, the following terms have the meanings below:
- Site – visionsmartdubai.com and any subdomains managed by Vision Smart Dubai.
- Company – Vision Smart Dubai or the legal entity that manages the website.
- Account – the registered account created by a user to access certain services.
- Personal Data – any information that can directly or indirectly identify a person (e.g., name, email, phone number).
- Usage Data – information collected automatically (IP address, browser type, visited pages, etc.).
- Service Provider – third parties that process data on our behalf (hosting, marketing, support, etc.).
What Data We Collect
a) Data provided directly by the user
We may collect and process data you provide to us directly, including but not limited to:
- Full name
- Email address
- Phone number
- Preferred contact details
- Real estate preferences (budget, property type, location)
- Content submitted via forms, feedback, reviews, requests
b) Data collected automatically
When you access our website, we automatically collect:
- IP address and approximate location
- Browser type and version
- Device and operating system
- Pages visited and session duration
- Referring domain (the site you came from)
- Language settings
c) Cookies and similar technologies
We use cookies, web beacons, pixels, and equivalent technologies for:
- Proper functioning of the website
- Storing preferences (e.g., currency, language)
- Analyzing traffic and user behavior (e.g., Google Analytics)
- Personalized advertising and remarketing
You can manage or block cookies in your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
Purposes of Data Processing
We process your data for the following purposes:
- Responding to inquiries and forwarding requests to agents/developers
- Providing requested services and managing user accounts
- Sending commercial information, offers, and newsletters (only with your consent where required)
- Personalizing displayed content and ads
- Conducting statistical analyses and optimizing site performance
- Ensuring platform security and preventing fraud
- Complying with legal obligations and responding to authorities’ requests
Legal Basis for Processing
Depending on the context, the legal bases include:
- Your consent (e.g., newsletter subscription, non-essential cookies)
- Performance of a contract or pre-contractual measures (e.g., property request)
- Compliance with legal obligations
- Our legitimate interests (e.g., security, website administration, limited direct marketing)
Data Sharing
We may share personal data with:
- Real estate agents / developers – when you submit a property request
- Service providers – hosting, technical support, marketing platforms, payment processors
- Advertising networks – for personalized advertising
- Professional advisors and partners – lawyers, consultants, auditors when necessary
- Public authorities – when required by law
- Third parties in business transactions – in the event of mergers, assignments, or asset transfers
Note: We do not sell or rent your personal information database to third parties.
Data Storage & Security
Data is stored on secure servers and protected through appropriate technical and organizational measures, including encryption in transit (TLS/HTTPS) and access controls. Access is limited to authorized staff and contractual partners processing data on our behalf.
While we implement advanced security measures, no system is completely impenetrable. In the event of a security breach posing significant risks to your rights and freedoms, we will notify both the competent authorities and the affected individuals in accordance with applicable law.
Data Retention
We retain personal data only as long as necessary for the declared purposes or as required by law. Retention criteria include:
- Duration of the contractual relationship with the user
- Necessity for fulfilling the purposes for which the data was collected
- Legal obligations (e.g., accounting, regulatory requirements)
Your Rights Regarding Your Personal Data
As a data subject, you have the following rights (under GDPR and applicable laws):
- Right of access – request confirmation if we process your data and obtain a copy
- Right to rectification – request correction of inaccurate data
- Right to erasure (“right to be forgotten”) – under certain conditions
- Right to restrict processing – request limitation of data use
- Right to data portability – receive your data in a structured, commonly used format
- Right to object – object to processing for direct marketing purposes
- Right to withdraw consent – withdraw consent at any time without affecting prior lawful processing
- Right to lodge a complaint – with the competent supervisory authority if you believe your data is being processed unlawfully
To exercise these rights, please contact us at: contact@visionsmartdubai.com. We will respond to your request within the legally applicable timeframe (maximum 30 days).
Cookies and Tracking Technologies
The website uses different categories of cookies:
- Essential – required for the functioning of the site
- Functional – store user preferences
- Performance/Analytics – for statistics and service improvements (e.g., Google Analytics)
- Marketing – for displaying relevant ads and remarketing
You can manage cookie preferences directly via your browser settings or through the dedicated tool displayed on the site.
3rd Party Links
Children’s Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children under this age. If you become aware that a minor’s data has been provided without parental/guardian consent, please contact us immediately to request deletion.
International Data Transfer
Data collected may be transferred to or processed in countries outside the European Union or your country of residence, including the United Arab Emirates. In such cross-border transfers, we will implement appropriate safeguards (e.g., Standard Contractual Clauses) in compliance with applicable legislation.
Changes to this Policy
We may update this policy periodically to reflect legal or operational changes. The date of the last update is displayed at the top. Significant changes will be communicated to users via email or a clear notice on the website.
CONTACT
If you have any questions, requests regarding personal data, or wish to exercise your rights, please contact us at:
E-mail: contact@visionsmartdubai.com
Phone: +971 5 684 44740
Address: Dubai, United Arab Emirates
© 2025 Vision Smart Dubai. Al rights reserved.
Intelligent Vision Real Estate LLC
Rera License No.: 1531487
Tax Registration No.: 105086366900001
Registered in Dubai
